This session is designed for anyone who wants to learn. We’ve also customized this for employees in retail, food services, groceries, restaurants, and public services.
* About the amazing number of people with disabilities (tens of thousands, really) who live, work, learn, worship, play, shop, dine and spend their money in our area.
* How to end the ‘awkward feeling’ some people have when interacting with customers that have disabilities.
* Why disability-friendly customer service is a “win-win” for customers, visitors, business, public services, and our entire community.
* The nuts & bolts about disability-aware etiquette, respectful language, and customer service tips — from local experts who really know their stuff.
In the spirit of helping you feel welcome, we’ve made the class free for you and your employees. We’ll bring snacks, cool water, hot coffee and maybe even some cocoa.
To RSVP or request accommodations: call 509-216-2611
And thank you for all you do to make our area more accessible and welcoming to people with disabilities.