News from Northwest ADA Center – Idaho

Summer time means festivals and events galore. This is another installment for event planners to ensure people of all ages and abilities are included in temporary events such as music festivals, street fairs, art shows, and farmers markets.

Step 4: Provide Effective Communication at the Event

☐Printed materials are available upon request, in alternative formats such as large print, electronic versions, Braille or audio. (This generally requires an electronic version of any materials. Large print copies of 18 point, sans serif font are recommended).

☐ Auxiliary aids and services are in place months in advance of the event. [Title III of the Americans with Disabilities Act requires that places of public accommodations must provide effective communication to persons with disabilities by providing auxiliary aids and services upon request and regardless of the event size.]

☐ Sign language interpreters are automatically scheduled to interpret at the main events.

☐Information is included on all promotional materials and website on how to request sign language interpreters and other forms of effective communication for other activities.


Step 5: Event Description of Venue:

☐ Event staff and volunteers are trained on how to address access questions about event.
☐ Detailed information focusing on the location of accessible ticket locations, toilets and performance areas are included.

☐ Entrance and performance spaces that are not accessible include a description about the barriers at each inaccessible location.
☐ If a temporary ramp or alternative entrance is used, a description of where it is and the location of accessible pathways leading to all activities in the venue.

☐ The event includes access to performance activities via viewing platforms or areas close to event.

☐ A description of where the viewing platform or accessible areas are located.

☐ Stages or platform include an accessible route by means of a ramp with a maximum running slope of 12%.

☐ A description of the seating is provided that includes companions and personal assistants. ☐ Describe how customers can gain access to this location.

☐A clear service dog policy that is consistent with the Idaho State Law and the Americans with Disabilities Act.

☐ A description of the relief area for service dogs.

☐ Fencing or other crowd control barriers are placed so as not to create barriers to accessible pathways and circulation paths.

☐ Fencing and barricades are marked appropriately so a person who is blind can detect these areas.

☐ When accessible routes are blocked another accessible route is available for wheelchair access.

☐ Emergency stations are available and information is included about their location.

Accessible parking

☐ A description of where accessible parking is located.

☐ Accessible temporary parking is provided and directions to location or locations.

☐ If temporary parking is provided, ensure that it meets the dimension and size requirements under the ADA.

☐ If parking is not available at the venue, provide information about public parking.

☐ Provide distance to nearest accessible public parking and provide information about any restrictions on accessible parking.

☐ If applicable, notices provide directions to the site via accessible public transit routes.

☐ If transportation is provided, at least one shuttle at each drop off/pickup site are wheelchair accessible. Accessible shuttles are scheduled at the same times as advertised for shuttles with no wheelchair access.

☐ Consider the most accessible drop-off location and public transportation stops for your venue and describe route including distances.

Accessible Toilets

☐A description is included about accessible toilets and where they are located.

☐Describe route and provide distance from any dedicated viewing area to the nearest accessible toilet.

☐Accessible port-a-potties are provided at each location at a large event. Where portable toilets are provided for the general public, for every bank of toilets at least 5% (10% recommended) shall be ADA compliant. 

Seating and Tables at the Event

☐ A 36” minimum circulation aisle around booths and seating rows. 48” is preferred and for large seating arrangements, maintain 60” clear down the main aisles.

☐ When seating is provided, a minimum of 5% must be wheelchair accessible & include up to 3 companion seats adjacent. Wherever possible, accessible seats must be dispersed at the front, middle and back throughout the venue.

☐ When the event includes either captioning or sign language interpretation for people who are Deaf or hard of hearing, reserved seating is available near the interpreters so that attendees may see the interpreter/captioning, or lip read.

☐ Areas are reserved for people who are Deaf or hard of hearing, or for wheelchair users, to ensure the seating remains available to those who need it. 

Step 6: Know How to Communicate

☐ Talk directly to the person, not to the aide, friend, family member or interpreter.

☐ Use a normal voice; do not raise your voice unless requested.

☐ Make eye contact.

☐ If the individual does not understand you when you speak, try again.

☐ If you don’t understand the person, ask them to repeat what they said.

☐ When talking to a person who uses a wheelchair, place yourself at the same height.

☐For simple and brief conversation use pencil and paper to communicate with customers who are deaf or hard of hearing.

“A Planning Guide for Making Temporary Events Accessible to People with Disabilities. The link to the guide is as follows:

Dana Gover copyDana Gover, MPA, and ACTCP Certification, ADA Training and Technical Assistance Coordinator
Phone: Voice and Text 208-841-9422
Idaho Relay Service: 711