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ADVANTAGES OF CONTINUING EDUCATION AND TRAINING FOR IN HOME CARE
The in home care industry is struggling to find employees to provide care to people throughout the region. But where else can you find a job with just a genuine desire to help others and absolutely no experience? By providing proper training you can give new employees enough skills and confidence to be a successful caregiver. And on-going training can help existing staff feel challenged instead of stagnant and bored.
Adult learners are not the same as students in a school setting. The practice of rote training, which involves mechanical, unthinking repetition, is of little or no value to today’s adult learner. Similarly, a trial-and-error approach is not acceptable in the home care industry; your customer’s safety is an absolute must. Methods such as mentoring, where a newly hired caregiver shadows a fellow caregiver, may not work when the customer is doing the training. They don’t provide consistent results and require more people to do the job. You need an effective way to provide continuing education to the staff.
Adults have different learning requirements so education directed to adults should be designed to reflect those unique requirements. Researchers have found that learning new things over multiple periods of time with breaks in between is more effective than an all-at-once approach. Break up the content into smaller chunks, interspersed with practical application when possible.
Another characteristic of an adult learner is self-motivation. Adult learners recognize the need to acquire relevant and adequate knowledge to be successful in their jobs. Your challenge is to match their assigned responsibilities to their learning objectives. Making this important connection gives employees extra motivation to find ways to use this knowledge in practice.
As adult learners, they assume responsibility for their choices and their contribution to the process. Collaboration is important, involve the customers and the care providers in finding out what they need to learn.
By providing education and training opportunities you are providing a work environment where there is room to learn and grow. Engaged, well-trained employees are happy employees and they make great advocates for your personal assistant service. Odds are, such happy employees will want to continue to succeed because you recognize, support and reward their efforts and successes!
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