While data collection is underway for the Survey of User Needs, the Wireless RERC’s Consumer Research Team has also just launched a new survey on emergency communications.
Emergency communications generally include two main components: 1) contacting emergency response services (911 services) for help, and 2) receiving public emergency alerts for events like severe weather and other natural events, amber alerts for missing children, and other emergencies.
Some of you will remember that we conducted this survey once before, almost two years ago. Because the technology is changing so rapidly and new government rules are being implemented, we think it’s the right time to conduct the survey again. The data will be of great interest to regulatory authorities and other professionals working to improve emergency response and disaster relief.
Consumers and industry colleagues, please feel free to distribute the link to the survey widely. As an incentive for taking the survey, we will be giving away two $100 Amazon gift certificates to two lucky respondents. Let your voice be heard!